ABOUT CLEMENTS LOCKSMITHS
We hope you can see from looking around our site that we are a genuine family run business with only the highest of standards. We must strive to offer as pleasant an experience as possible for our customers as we rely on word of mouth recommendations to keep our business running. After dealing with us you should feel like you have received a completely professional service with nothing but excellent and honest advice from our expert locksmiths.
WHAT YOU SHOULD EXPECT FROM US
- You will be given correct and honest advice tailored to your personal situation
- You will receive the best deal we can possibly offer you
- You will be given the correct options to suit your situation and budget
- We won’t leave until you are completely happy with the work carried out
- You will receive a full written guarantee for any work carried out
- We will leave any areas we work in clean and tidy as if we had never been there
WHAT HAPPENS WHEN YOU CALL US?
You will receive a fixed price quote for any job you may ask us to carry out. As long as you tell us correctly what it is that you require there is no reason we won’t adhere to that price.
We will give you an honest and accurate time of arrival. We will never tell you a time and arrive hours late, if we say we’ll be there in ten minutes that’s when we’ll be there. If we think it will be a few hours, that’s what we’ll tell you!
We will tell you the name of expert coming to you, we think it’s important that you are comfortable welcoming someone into your home.
We will stay in contact with you and you should feel completely free to give us a call any time with further questions or any other enquiries. I pride myself on customer satisfaction and I hope that you will find me the best lock fitter and locksmith Coventry has.
We work in a one office environment with a workshop for lock sales
and repairs. If you call us you will almost always be greeted
by Liz Clements or even Lee Clements himself if he’s not busy
in the workshop or out on a job.
That’s everything you need to know! As a local family business
we will ensure you are never lost in the system like you would with
a multinational company. These larger companies often try to make
themselves out to be local business but usually charge unfair hourly
rates and couldn’t tell you the difference between a restricted butters
system and a Scandinavian profile on a timber door!