Hi my name is Lee Clements. I'm the owner of Clements Locksmiths and I know that being locked out is one of the most annoying things that can happen. It can also be an expensive problem to sort out - especially if a locksmith charges for drilling a lock - when all they need do is pick it.

The bottom line in selecting a locksmith is to choose a professional who knows what he is doing, will give good advice and charge the right price. Clements Locksmiths really ticks all the boxes.

I personally have spent hundreds of hours studying locks and understanding how they work. Even now I spend about 10 hours a week practising my trade and I haven't found a lock yet that I can't identify just by looking through the keyhole.

Do not trust the safety and security of your home or office to cowboys. If you want a reputable locksmith, with many years experience who is highly competent with 1000’s of satisfied customers, we are the ones for you.

I am also registered with Age Concern and work for the police through their appointed agencies. I have full public liability insurance - not that it's ever been used. Clements Locksmiths is one of the few companies in the UK who specialise in Non-Destructive Entry.

This means that if you are unfortunate enough to lock yourself out, we can get you back in by picking the lock and not drilling it out, therefore saving you the added cost of having the locks replaced.

But the best thing about me is my family. I've got a great one. Lizzy, my wife runs the office side of things and on 26/10/09 we will have been married 13 years.

During that time, we've had three children, our daughter Holly and our twin boys Charlie and Joe.

Because we're a family business, we're prepared to go that extra mile to make sure that our customers are satisfied and would be very happy to call us in future again whenever there is any need. And we do get called time and again.